About Julie

I am trainer, coach and author specialising in one to one skills.

Knowing Your Business Show

  This week I was interviewed (I use the term loosely!) by the Knowing Your Business Show. The result was two hapless DJ's roleplaying how to deal with a colleague with a personal hygiene issue after asking me for advice on dealing with sticky situations - so if you like some comedy with your business [...]

By | 2017-03-30T14:12:19+00:00 June 10th, 2013|News and Updates|0 Comments

“Ideal for international students”

Face to Face in the Workplace is becoming recognised as a very useful text for international students. its clear layout and simple structure make it easy to navigate, even if English is not your mother tongue.  “I teach international students on HND and university access courses. They need just the right information to succeed, and [...]

By | 2017-03-30T14:12:19+00:00 May 9th, 2013|News and Updates|0 Comments

Oxford Yes Group

I'm delighted to be speaking for Oxford Yes Group this month, on 21st May 2013 at 7.30pm. If you have never been to a Yes group before, do check them out. They describe themselves as: "A local movement of vibrant people who meet every third Tuesday of the month to celebrate each other’s successes and [...]

By | 2017-03-30T14:12:19+00:00 April 29th, 2013|News and Updates|0 Comments

Do people feel threatened around you? Here’s some questions to ask yourself

Bitten off anyone’s head today? A survey out recently says that almost half of workers feel ‘actively threatened’ by their boss (reported by CIPD and HR Management magazine) .   The professions with the highest level of offenders were the Civil Service, doctors, scientists and retail. No doubt they all have harassment policies, so should we [...]

By | 2017-03-30T14:12:19+00:00 April 24th, 2013|People Tips|0 Comments

When Emma-Sue met Steve: Book reviews

Let me tell you about my holiday reading. I had two books vying for my attention during Easter, they were very different in style, and I found myself reading them both at once, (no, not at the same time. You know what I mean) which turned out to be a really interesting experience. I’ve met [...]

By | 2017-03-30T14:12:19+00:00 April 3rd, 2013|News and Updates|0 Comments

Mentoring Skills

This month Business Executive magazine have published my article on mentoring skills, which talks about the importance of the first meeting. Mentoring is growing rapidly in popularity as an effective method of developing talent, and has been taken on board by many successful organisations. Mentoring Skills If you would are interested in developing mentoring skills, [...]

By | 2017-03-30T14:12:19+00:00 March 5th, 2013|News and Updates, Uncategorized|0 Comments

Blog for trainers at Unimenta

I have been asked to write a new monthly blog for Unimenta, a great organisation that  supports trainers . It"provides materials, tailored advice and consultancy for any practitioner delivering training in soft skills and effective behaviour for the workplace"   If you know any trainers or coaches working with soft skills, do make sure they know [...]

By | 2017-03-30T14:12:19+00:00 March 4th, 2013|News and Updates|0 Comments

Do you recognise The Dark Triad? Protecting Yourself from a Psychopath

Do you have impossible people to deal with? Some people just can’t be helped…. And yet we persist in trying. We drain our energy, banging our head against the wall – and the biggest tragedy is that others, who would flourish with some encouragement ,are neglected because The Impossible One has emptied our tank of [...]

By | 2017-03-30T14:12:19+00:00 February 6th, 2013|People Tips|0 Comments

Manager magazine say “Well worth the read”

Manager magazine, which is the magazine of The Institute of Administrative Management, have reviewed Face to Face in the Workplace. They say: “Very reader friendly..very practical…  overall a comprehensive handbook that is instructive and well  structured. Well worth the read for even the most experienced manager.” The full review is here: […]

By | 2017-03-30T14:12:19+00:00 January 28th, 2013|News and Updates|0 Comments

Practical Tips for Handling Conflict

How much time do you spend dealing with conflict in the workplace? A CBI reports say that it takes 20% of a leader’s time, – which is 370 million working days!  Then there is the cost of stress and resignations on top… Does it have to be this way? Some clashes are inevitable – we [...]

By | 2017-03-30T14:12:21+00:00 January 28th, 2013|People Tips|1 Comment

Fifty Shades of Meaning -Clearing the grey from people management

The current issue of Midlands in Business  includes an "Fifty Shades of Meaning: Clearing the grey from people management". It features some of the techniques from Face to Face in the Workplace. You can find it on page 12: http://www.midlandsinbusiness.com/e-magazine/  By Julie Cooper Author of Face to Face in the Workplace "If you deal with people [...]

By | 2017-03-30T14:12:22+00:00 January 18th, 2013|News and Updates|0 Comments

33 Ways to Grow Your Creativity

This is a bit of a departure for me – I usually write about  interactions between people, not creativity -but sometimes we need give ourselves a bit of a talking to; we get stale, stuck or just need to find a fresh approach. I love running courses on creativity and generating ideas, especially seeing participants explore [...]

By | 2017-03-30T14:12:22+00:00 January 7th, 2013|People Tips|9 Comments

Collaboration – How can it help my business?

 At our mastermind group, we recently discussed collaboration. We all agreed that collaboration is a good thing for business, but were maybe a little foggy on exactly how it can help us. We were also concerned that there may be pitfalls to be aware of– some of us had come across situations where we needed [...]

By | 2017-03-30T14:12:22+00:00 January 2nd, 2013|People Tips|1 Comment

Where you can buy Face to Face in the Workplace

I've been asked where else you can buy Face to Face in the Workplace besides Amazon, so here is an overview: You can buy it at Spring Publishing, where you can pay with Paypal. It is in stock at BooksandInk at White Lion Walk, Banbury, if you like to support small, independent businesses. If you [...]

By | 2017-03-30T14:12:22+00:00 December 19th, 2012|News and Updates|0 Comments

The best gift for your staff – appreciation

It‘s the season of good will, so let’s capitalise on the lovely festive spirit. Much as you may want to give your colleagues huge bonuses and generous gifts, it may not be possible – business has been tough for us all this year, and we all need to spend wisely. Fortunately, things other than presents [...]

By | 2017-03-30T14:12:22+00:00 December 19th, 2012|People Tips|0 Comments

Guardian Careers – The Art of Delegation

The Art of Delegation: A How To Guide was  published in Guardian Careers today. You can read the full article here Make no mistake, you can make or break your success on the management path by the way you delegate. The best managers are surrounded by willing staff who are not only able to get [...]

By | 2017-03-30T14:12:22+00:00 December 6th, 2012|News and Updates|0 Comments

How to coach your best people

One indicator of a good manager is the way they develop individuals in their team.  They always seem to have both the time and the inclination to help Topi* improve his skills and problem solving ability, knowing how to coach. How do they do it? In addition to recognising the benefits of investing in people, [...]

By | 2017-03-30T14:12:22+00:00 December 1st, 2012|People Tips|0 Comments

Business Executive say ‘Highly recommended’

Business Executive magazine have today reviewed Face to Face in the Workplace and given it three stars - their highest rating. They say "Valuable tips and guidance...The style of the book is easy to read and manageable, as much of it is set out in short paragraphs, with plenty of bullet points and questions. A [...]

By | 2017-03-30T14:12:22+00:00 November 29th, 2012|News and Updates|0 Comments

Face to Face: The Workshop. Interpersonal Skills Training

How do you get busy managers to deal more effectively with their people? To always know the right thing to say? To turn around difficult conversations? Give them the toolbox and show them how to use it. Interpersonal Skills Training A one day lively, engaging workshop that will introduce the Face to Face in the [...]

By | 2017-03-30T14:12:22+00:00 November 16th, 2012|News and Updates|0 Comments

The impact that change can have on your people

This is Bircham Windmill – it’s beautiful, you can understand why people have fought to preserve it. But we know that beauty and heritage isn’t sufficient to meet the demands of our needs today – change is constant. You could argue that updating technology is a piece of cake compared to getting your staff on [...]

By | 2017-03-30T14:12:22+00:00 November 16th, 2012|People Tips|0 Comments

HR Director Review

HR Director have just published a review of Face to Face in the Workplace by Lynda Holt. Lynda says: “This year’s must have book for managers… There are many books for managers, and you can be excused for being a little cynical about the value of one more, until you pick up ‘Face to Face [...]

By | 2017-03-30T14:12:22+00:00 November 13th, 2012|News and Updates|0 Comments

Do you do Return to Work Interviews?

Do you have a member of staff coming  back after a period of sickness? Have you thought about return to work interviews?  It can be nerve wracking for them to return to work; All kinds of concerns might be bubbling below the surface.Will they be able to catch up? Will things have changed? Will their [...]

By | 2017-03-30T14:12:22+00:00 November 2nd, 2012|People Tips|0 Comments

How to have a top notch appraisal

If you manage staff, no doubt you are responsible for carrying out their annual appraisals. Does it fill you with dread or glee? This should be a golden opportunity to have a meaningful, motivating conversation, and yet all too often this gets lost in a quagmire of paperwork, a dull trawl over the same old [...]

By | 2017-03-30T14:12:22+00:00 October 29th, 2012|People Tips|1 Comment

The journey to print: How writing a book happened

People keep asking questions about writing a book, how I found time, how I got to print etc, so I thought I’d share a few of the answers. I’m always happy to answer questions if you have any more! Writing a book Face to Face in the Workplace  started like this. Earlier this year I [...]

By | 2017-03-30T14:12:22+00:00 October 22nd, 2012|News and Updates|2 Comments

‘Managing Your Boss’ feature in The Sunday Times

We were delighted that The Sunday Times featured Face to Face in the Workplace on 21 October  2012. They chose to printed an extract from the popular 'Managing Your Boss' chapter, and they are also stocking it in the Sunday Times Bookshop, where it can be bought with free post and packing.  

By | 2017-03-30T14:12:22+00:00 October 21st, 2012|News and Updates|1 Comment

I am Woman Seminar

I am delighted to have been asked to speak and coach at this prestigious event in Holborn, London, on 25 November, and even more thrilled to be working with a dream team led by the marvellous Margot Bloom.  If you know a woman who deserves a boost, point them in this direction. "Through practical step-by-step [...]

By | 2017-03-30T14:12:22+00:00 October 16th, 2012|News and Updates|Comments Off on I am Woman Seminar