How do you get busy managers to deal more effectively with their people? To always know the right thing to say? To turn around difficult conversations?
Give them the toolbox and show them how to use it.
Interpersonal Skills Training
A one day lively, engaging workshop that will introduce the Face to Face in the Workplace framework . Your people will learn how the book works and how it will help them, and use the opportunity to practice interpersonal skills. We’ll make sure they remember how to use it – and leave every delegate a copy so that they are equipped to tackle every workplace discussion. It will cover:
- Knowing what you want to achieve in a conversation
- Thinking ahead – what do you need to know in advance
- What steps you need to take during the discussion
- The other person’s viewpoint
- How it can all go wrong – and how to make sure it doesn’t
- Reflecting on and improving your communication skills.
Face to Face in the Workplace
As you may know, Face to Face in the Workplace contains simple strategies for improving conversations at work, written in an easy to read style, and broken down into manageable steps. The reviews have been tremendous.
You probably also know that most busy managers don’t have time for books – they are too busy doing the job.They’re not keen on taking days out for soon-forgotten training courses, either. They also know that they need to keep growing their people skills because good relationships lead to productive, motivated staff. The problem often is they just don’t know what to do differently to get better results.
Here is a cost effective, solution to increasing confidence and competence. Now taking bookings for 2013. Call 0845 5197 571 to discuss if this is what your organisation needs, or drop us an email Hello@springdevelopment.net and we’ll call you back at a time that suits you.
By Julie Cooper
Author of Face to Face in the Workplace
“If you deal with people you need this book” Buy your copy here