About Julie

I am trainer, coach and author specialising in one to one skills.

ILM ‘Edge’ magazine review Face to Face in the Workplace

The ILM's  (Institute of Leadership and Management') magazine, Edge, have given Face to Face in the Workplace a four star review. ILM Reviewer James Skipp says: ILM Review "Coach and trainer Julie Cooper follows up her bestselling One to One Toolkit with this easy-to-read tome about face-to-face workplace conversations. In practice that means a breezy guide to [...]

By | 2017-03-30T14:12:22+00:00 October 12th, 2012|News and Updates|Comments Off on ILM ‘Edge’ magazine review Face to Face in the Workplace

World Of Learning

Julie will be at NEC's prestigious World of Learning this week, lending a hand on the Appraisal 360 stand. Appraisal 360 offer a fantastic product and support service,so do take a look if you are considering 360 feedback. their new, user friendly website will be launched any day now. There will be display copies of Face to [...]

By | 2017-03-30T14:12:23+00:00 October 2nd, 2012|News and Updates|Comments Off on World Of Learning

Face to Face in the Workplace is Off to India…

Emma Sue Prince of Unimenta has taken copies of Face to Face in the Workplace to India this week, to see if it can be helpful to our colleagues abroad who don't always have access to good learning materials. "Face to Face in the Workplace" is ideal for international students studying in any field of [...]

By | 2017-03-30T14:12:23+00:00 October 2nd, 2012|News and Updates|Comments Off on Face to Face in the Workplace is Off to India…

New Post Graduate Diploma from Unimenta

Roehampton University, in conjunction with Unimenta, have launched a new Post Graduate Diploma in the delivery of soft skills training next month. You can read about it here. the pilot programme had a great response from participants. We are delighted that Face to Face in the Workplace has been selected to be a key text [...]

By | 2017-03-30T14:12:23+00:00 October 2nd, 2012|News and Updates|Comments Off on New Post Graduate Diploma from Unimenta

17 five star reviews on Amazon for management skills guide

Face to Face in the Workplace: A handbook of Strategies for Effective Discussions currently has 17 five star reviews at Amazon. It seems that people love it's easy to read, highly practical approach to people management skills. You can read the reviews here. Other Reviews for Face to Face in the Workplace It has also appeared in: Great [...]

By | 2017-03-30T14:12:23+00:00 October 1st, 2012|News and Updates|Comments Off on 17 five star reviews on Amazon for management skills guide

People Development in small companies

When it comes to learning and development, the small business owner or manager often isn't sure where to begin when it comes to people development. Why should they be expected to know? They have a different area of expertise, yet feel they have to cover every area in the business, including how to make sure [...]

By | 2017-03-30T14:12:23+00:00 August 22nd, 2012|People Tips|0 Comments

Great advice if you are new to management

Lucy is just moving into her first management position. It can be daunting making that step, especially if you are managing a team that were previously your colleagues. It can be hard to know how  and when to modify your behaviour, and how to motivate your team while ensuring they respect your new position. Here [...]

By | 2017-03-30T14:12:23+00:00 August 22nd, 2012|People Tips|0 Comments

Setting goals? Don’t forget the BMW!

Most of us get involved in some kind of goal setting these days, whether it’s personal or work related. The reasons why have long been known by psychologists; we actually thrive and are happier if we have something to aim for – or so they say! Most of have been taught that goals should be [...]

By | 2017-03-30T14:12:23+00:00 August 6th, 2012|People Tips|Comments Off on Setting goals? Don’t forget the BMW!

Conflict? Who do you believe?

This is a lemon crystal. That’s a type of cucumber, you know. Consider this. A couple of months ago  I bought a little cucumber plant at the village fete. I’d never grown one before, but it seemed to settle quite nicely in the greenhouse. A few days ago I noticed that it’s fruit didn’t quite [...]

By | 2017-03-30T14:12:23+00:00 August 3rd, 2012|People Tips|Comments Off on Conflict? Who do you believe?

Which types of power you are using?

Power means, very simply, getting someone to do the things you want them to do. One of the few things that irks me in my job as a trainer is the number of times people say they are powerless. Are they really?  We all have more power than we could possibly realise. Types of power [...]

By | 2017-03-30T14:12:23+00:00 August 3rd, 2012|People Tips|Comments Off on Which types of power you are using?

Is someone irritating you? Here’s a few thoughts

It happens to us all sometimes – another person gets on our nerves, and we feel the irritation rise – sometimes before they have even spoken a word! It happens because we are complex beings –  we have different needs, desires and drivers, values, personalities, upbringing and experience… This means there are hundreds of possible reasons [...]

By | 2017-03-30T14:12:23+00:00 August 3rd, 2012|People Tips|Comments Off on Is someone irritating you? Here’s a few thoughts

Are you jumping to conclusions?

Getting results At work, we are all being driven to get results, to achieve, to succeed – and fast. Some of us have personality styles that thrive in this type of environment – even if we haven’t, we learn to operate this and cope with the pressure. It’s the way of the world. A game [...]

By | 2017-03-30T14:12:23+00:00 August 3rd, 2012|People Tips|Comments Off on Are you jumping to conclusions?

Why Managers Must Ask Great Questions

What makes a good question? When do we use them? Why does it matter? I believe that a lack of questioning skills is one of the most important skills shortages in managers today. Decision making, productivity and relationships are all affected by our ability to ask great questions at the right time. I'm interviewed here by [...]

By | 2017-03-30T14:12:23+00:00 June 10th, 2012|People Tips|0 Comments