We looked at what goes wrong and strategies for getting better outcomes.
We explored ways of approaching potentially tricky discussions, how to challenge others, and how to make sure our words are heard. We also looked at what you need to do before that discussion – how to prepare so that you are confident and equipped.
Thanks to everyone for attending and participating so willingly!
By Julie Cooper
Author of Face to Face in the Workplace
“If you deal with people you need this book” Buy your copy here