I’ve come across many HR folk and trainers that are understandably a bit nervous about giving 360 feedback. It can be a sensitive situation, and needs to be handled with care. It’s also important to make sure that there are positive outcomes, or it as all been a waste of time. I’ve written about how to have a meaningful conversation around a 360 report before; there is a chapter about it in Face to Face in the Workplace.
As there didn’t seem to be any other books around that took a closer look at good practice and the skills needed, I’ve just published a new book that is designed to help anyone working in HR or L&D that needs to help others make sense of a 360 report.
How to Discuss 360 Feedback – Free chapters
You can get free chapter including the full contents list, Introduction, The aims of the feedback meeting and What skills do I need to run a feedback meeting? here.
Here’s the book description:
How to Discuss 360 Feedback
Giving 360 feedback can be daunting. How will the person respond to it? How can you make it the positive, developmental experience it should be? If you are involved in developing people, it’s likely that sooner or later you’ll need to have a conversation about a 360 report. This book will show you how to get the best out of that meeting. It will take you through what you are aiming to achieve and help you review the skills you need to succeed. Filled with practical tips, it shows you what you need to do before, during and after the meeting. Troubleshooting is covered too; you will find answers to many challenges thrown up by a 360 feedback report. What do you do if the feedback is negative? How do you handle it if the person has a higher – or lower – opinion of himself than everyone else has? What if there are no promotion prospects? Or if everything is just average? You’ll find strategies for dealing with many potentially difficult situations. Whether you are new to giving 360 feedback, or you want to reflect on your practice, this user friendly guide is for you.