Emotional Intelligence – do your people have it?
I recently ran a day's training for a large group of senior staff on Emotional Intelligence. As highly skilled professionals, they all had many strengths and were mainly excellent communicators. Nevertheless, they found the space [...]
The Advantage – The Seven Soft Skills You Need
Soft Skills are becoming the essential building blocks of our success. Research increasingly identifies them as critical, especially in the workplace. How can you get your people to reflect on how they act and how [...]
Using Storytelling to Teach Coaching Skills
“Can you do some coaching skills training for our managers? Can you do something different? We’ve done the usual models and we’re bored of them” said the client. I said it was no problem. After [...]
It’s a Nice Day for a Coaching Conversation!
“Can you come and do some training on coaching skills for our managers?” “Sure” I said. “Tell me a bit more about what you want” “Well… we want something a bit different. We’re bored with [...]
Writing for business – it’s only words, isn’t it?
Help, I’m a reader! Do you ever find that you have a great meeting and get on famously with colleagues – then that document arrives. It could be a report, proposal, project plan or minutes. [...]
How to get the most out of your 360 Feedback Review Meetings
You're sitting facing a report that contains personal information about you... what feelings might you have? If you are using 360 feedback, it is important that you get good results. The conversation about the report can be [...]
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