Face to Face in the Workplace

If you’re a manager…..this is a great place to get an overview of workplace issues. It’s well laid-out, straightforward, upbeat, and pleasingly free of monstrous jargon. All of which makes it very handy to dip in and out of – pretty useful if you’re a time-poor manager.

Highly Recommended. Valuable tips and guidance…The style of the book is easy to read and manageable, as much of it is set out in short paragraphs, with plenty of bullet points and questions. A good read if you’re looking to improve your communication skills.

With a clear talent for giving you what you need to know,  Julie Cooper, has compiled an exceptional handbook for managers and aspiring managers in all industry sectors. There are plenty of gems in this book that you will not want to miss. I think its real value is in it’s no nonsense approach to the kinds of issues we often feel we should know and be able to do as a manager, the ones we don’t always feel we can ask for help with. For this reason I thoroughly recommend this book as a personal investment or as a corporate investment for all managers in your organisation.

Reviewing this book was a joy…There is good, solid theory gleaned from reputable sources and suggestions for further reading, alongside simply stated, practically-focused advice… they’re all there and beautifully summarised.

The format is very reader friendly ,The content is very practical …So overall a comprehensive handbook that is instructive and well  structured. Well worth the read for even the most experienced manager.

Julie Cooper follows up her bestselling One to One Toolkit with this easy-to-read tome about face-to-face workplace conversations. In practice that means a breezy guide to such quotidian workplace concerns as listening, body language, asserting yourself, giving appraisals, conflict management, delegating and handling disciplinary meetings. The book…whizzes through these topics, offering nuggets of advice, words of warnings and definitions, with a strong focus on empathy – one of the hooks of the book is that it always refers back to “TOPI” (The Other Person Involved).

I would like to congratulate Julie Cooper for creating one of the most practical workplace guides I’ve used. The guide is refreshingly easy to use and a great quick reference aide-memoire in how to get the best from discussions with colleagues and team members. In my view all team leaders should have a copy on their desk at all times to help optimise communications. I’m ordering several copies to hand out to my colleagues and would recommend the guide to other enlightened leaders.